{"id":2006788,"date":"2024-07-24T12:57:22","date_gmt":"2024-07-24T12:57:22","guid":{"rendered":"https:\/\/www.radiusfuelsolutions.com\/?page_id=2006788"},"modified":"2024-09-27T12:29:27","modified_gmt":"2024-09-27T12:29:27","slug":"consulter-mes-factures","status":"publish","type":"page","link":"https:\/\/www.radiusfuelsolutions.com\/fr-be\/consulter-mes-factures\/","title":{"rendered":"Consulter mes factures"},"content":{"rendered":"<div id=\"block_184c270adba67db737ac15d6e46027dd\" class=\"hero-banner tone-block tone-band bg-cover bg-center bg-no-repeat  relative flex flex-col justify-center items-center\" style=\" color: #FFFFFF; background-image: url(&quot;https:\/\/www.radiusfuelsolutions.com\/app\/uploads\/2024\/07\/AdobeStock_590942780.png&quot;); \">\n    \n    <div class=\"grid grid-cols-1 auto-rows-auto\">\n        <div class=\"hero-banner__content container flex flex-col justify-center items-center w-full text-center\">\n            \n            <h1 as=\"h3\"> Mes factures <\/h1> \n\n            \n            \n            \n                                                <\/div>\n    <\/div>\n\n<\/div>\n\n<div id=\"block_8f52ff38a6190e8d8b7553703fb72a38\" class=\"faqs tone-block tone-band bg-cover bg-center bg-no-repeat  pt-8 sm:pt-10 md:pt-14 lg:pt-14 xl:pt-28 pb-0\" style=\"\">    <div class=\"lg:container \">\n\n        \n    <div class=\"container flex flex-col lg:flex-row text-left bg-white text-\">\n            <div class=\"faqs__questions flex flex-col  \">\n                  <div class=\"faqs__question-container mb-2 transition-all lg:mb-4 border-[1px] rounded-[10px] border-grey-light p-4 lg:px-6 lg:py-4 cursor-pointer\">\n            <div class=\"question flex flex-row justify-between items-center\">\n              <h2 class=\"font-bold relative block text-lg xl:text-xl\">O\u00f9 puis-je consulter mes factures ?<\/h2>\n              <svg class=\"toggle-icon transition-all\" fill=\"currentColor\" height=\"20px\" width=\"20px\" version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"\n                viewBox=\"0 0 455 455\" xml:space=\"preserve\">\n              <polygon points=\"455,212.5 242.5,212.5 242.5,0 212.5,0 212.5,212.5 0,212.5 0,242.5 212.5,242.5 212.5,455 242.5,455 242.5,242.5 \n                455,242.5 \"\/>\n              <\/svg>\n            <\/div>\n            <div class=\"answer max-h-0 opacity-0 transition-all overflow-hidden\">\n              <p>Toutes vos factures seront d\u00e9sormais disponible sur <a href=\"https:\/\/www.velocityfleet.com\/accounts\/login\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">Radius Velocity<\/span><\/span><\/a>.<\/p>\n<p>La consultation des factures est tr\u00e8s simple :<\/p>\n<p style=\"padding-left: 40px;\"><strong>Regardez notre tutoriel :\u00a0<span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/vimeo.com\/887329112\" target=\"_blank\" rel=\"noopener\">cliquez ici<\/a><\/span><\/span><\/strong><\/p>\n<p>OU<\/p>\n<p style=\"padding-left: 40px;\">1. Aller sur <a href=\"https:\/\/www.velocityfleet.com\/accounts\/login\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">Radius Velocity<\/span><\/span><\/a><\/p>\n<p style=\"padding-left: 40px;\">2. S\u00e9lectionnez <strong>\u00abFactures\u00bb<\/strong>\u00a0dans le menu.<\/p>\n<p style=\"padding-left: 40px;\">3. Vous pouvez rechercher une facture en fonction du montant, de la p\u00e9riode ou du num\u00e9ro de facture.<\/p>\n<p style=\"padding-left: 40px;\">4. Les factures sont gard\u00e9es pendant deux ans.<\/p>\n<p>Vous pouvez \u00e9galement consulter un aper\u00e7u complet de toutes les factures<\/p>\n\n            <\/div>\n          <\/div>\n                            <div class=\"faqs__question-container mb-2 transition-all lg:mb-4 border-[1px] rounded-[10px] border-grey-light p-4 lg:px-6 lg:py-4 cursor-pointer\">\n            <div class=\"question flex flex-row justify-between items-center\">\n              <h2 class=\"font-bold relative block text-lg xl:text-xl\">Je n&#8217;ai pas acc\u00e8s \u00e0 mes factures ?<\/h2>\n              <svg class=\"toggle-icon transition-all\" fill=\"currentColor\" height=\"20px\" width=\"20px\" version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\"\n                viewBox=\"0 0 455 455\" xml:space=\"preserve\">\n              <polygon points=\"455,212.5 242.5,212.5 242.5,0 212.5,0 212.5,212.5 0,212.5 0,242.5 212.5,242.5 212.5,455 242.5,455 242.5,242.5 \n                455,242.5 \"\/>\n              <\/svg>\n            <\/div>\n            <div class=\"answer max-h-0 opacity-0 transition-all overflow-hidden\">\n              <p>Il faut parfois plusieurs heures pour que votre facture puisse \u00eatre t\u00e9l\u00e9charg\u00e9e sur le site Velocity.<\/p>\n<p>Le mieux est de r\u00e9essayer plus tard.<\/p>\n<p>Contactez notre service client si le probl\u00e8me persiste ou si vous recevez un message d&#8217;erreur lors de l&#8217;ouverture de vos factures.<\/p>\n\n            <\/div>\n          <\/div>\n                        <\/div>\n\n    <\/div>\n<\/div>\n<\/div>`\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.radius.com\/fr-be\/telematique\/suivi-vehicule\/formulaire\/?utm_source=autoreplybe&amp;utm_medium=autoreplybe&amp;utm_campaign=autoreplybe\" target=\"_blank\" rel=\"noopener\"><img width=\"1024\" height=\"173\" data-public-id=\"radius_fuel_solutions\/TELEMATICS-FR\/TELEMATICS-FR.png\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/res.cloudinary.com\/radius-media\/images\/w_1024,h_173,c_scale\/f_auto,q_auto\/v1727439766\/radius_fuel_solutions\/TELEMATICS-FR\/TELEMATICS-FR.png?_i=AA\" alt=\"\" class=\"wp-post-2006788 wp-image-2318779\" data-format=\"png\" data-transformations=\"f_auto,q_auto\" data-version=\"1727439766\" data-seo=\"1\" data-responsive=\"1\" srcset=\"https:\/\/res.cloudinary.com\/radius-media\/images\/w_1024,h_173,c_scale\/f_auto,q_auto\/v1727439766\/radius_fuel_solutions\/TELEMATICS-FR\/TELEMATICS-FR.png?_i=AA 1168w, https:\/\/res.cloudinary.com\/radius-media\/images\/w_1048,h_176,c_scale\/f_auto,q_auto\/v1727439766\/radius_fuel_solutions\/TELEMATICS-FR\/TELEMATICS-FR.png?_i=AA 1048w, https:\/\/res.cloudinary.com\/radius-media\/images\/w_848,h_143,c_scale\/f_auto,q_auto\/v1727439766\/radius_fuel_solutions\/TELEMATICS-FR\/TELEMATICS-FR.png?_i=AA 848w, https:\/\/res.cloudinary.com\/radius-media\/images\/w_648,h_109,c_scale\/f_auto,q_auto\/v1727439766\/radius_fuel_solutions\/TELEMATICS-FR\/TELEMATICS-FR.png?_i=AA 648w, https:\/\/res.cloudinary.com\/radius-media\/images\/w_448,h_75,c_scale\/f_auto,q_auto\/v1727439766\/radius_fuel_solutions\/TELEMATICS-FR\/TELEMATICS-FR.png?_i=AA 448w, https:\/\/res.cloudinary.com\/radius-media\/images\/w_248,h_41,c_scale\/f_auto,q_auto\/v1727439766\/radius_fuel_solutions\/TELEMATICS-FR\/TELEMATICS-FR.png?_i=AA 248w\" sizes=\"(max-width: 1168px) 100vw, 1168px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":37,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_cloudinary_featured_overwrite":false,"footnotes":""},"class_list":["post-2006788","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.radiusfuelsolutions.com\/fr-be\/wp-json\/wp\/v2\/pages\/2006788","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.radiusfuelsolutions.com\/fr-be\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.radiusfuelsolutions.com\/fr-be\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.radiusfuelsolutions.com\/fr-be\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/www.radiusfuelsolutions.com\/fr-be\/wp-json\/wp\/v2\/comments?post=2006788"}],"version-history":[{"count":10,"href":"https:\/\/www.radiusfuelsolutions.com\/fr-be\/wp-json\/wp\/v2\/pages\/2006788\/revisions"}],"predecessor-version":[{"id":2318702,"href":"https:\/\/www.radiusfuelsolutions.com\/fr-be\/wp-json\/wp\/v2\/pages\/2006788\/revisions\/2318702"}],"wp:attachment":[{"href":"https:\/\/www.radiusfuelsolutions.com\/fr-be\/wp-json\/wp\/v2\/media?parent=2006788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}